Frequently Asked Questions
Moxie's goal is to foster a great dining experience for all our customers - our FAQ should answer any questions you may have about reservations, nutritional information, and special events.
The majority of our seating is open for walk-in guests on a first-come, first-serve basis. However, we realize that our guests have busy lives and that a wait list is not always ideal.
Reservations are available on a limited basis and available reservation times will vary from location to location. Whether a restaurant can accept your reservation will depend on many factors including the size of your party, preferred date and time, etc. Many locations will not be able to accept reservations during their busiest periods or surrounding special events.
We recommend calling your local Moxie’s directly and speaking with a manager for more information on available reservations at your preferred location.
Absolutely! At Moxie’s we pride ourselves on our allergy awareness and guest protection procedures.
We have a Common Allergen Guide for mild allergies or intolerances to assist you in making your own menu selections. Please visit our menu page, select your favourite Moxie's location, and look for the Common Mild Allergen guide located at the bottom of our Main Menu tab.
Please note that items listed on this guide may contain small amounts of the listed allergen. Therefore this guide is not to be used for severe allergies. We strongly recommend that you ask to speak to a manager for any severe allergies prior to ordering.
We take food allergies and sensitivities very seriously and require that our Managers check with guests each time a severe allergy is brought to the attention of our servers. There are rigid protocols in place and every Manager and Chef have internal guidelines for making safe menu suggestions depending on the specific concern.
Yes, all locations offer a complimentary dessert for guests celebrating their birthdays with us. Please let your server know if one of your party is celebrating a birthday!
Our primary criteria is career experience! All franchise applicants must have extensive experience as the General Manager or owner/operator of a full service, sit down restaurant similar to a Moxie's (premium casual, high volume, dining room & lounge). New franchisees must be the primary operator of their Moxie’s location, so career experience is critical.
No franchise applicant may have other business commitments within our industry. We expect 100% commitment to our brand.
We are no longer accepting new franchisees for locations in BC, Alberta, Saskatchewan, Manitoba or the Maritimes.
Please note that all new location opportunities are first offered to our current franchisees to help them expand their businesses, then secondly to our bank of internal applicants prepared to become franchisees. Any applicant from an external source, who we find to meet all of our criteria, can expect an extensive review period before a new location becomes available.
For more information about owning a Moxie’s franchise, please send an outline of your management experience in the Food / Hospitality industry to firstname.lastname@example.org. Please be sure to include the markets you are interested in. We thank all applicants; however only those considered for an interview will be contacted.
Thank you for your interest in employment opportunities with Moxie's! Please visit our careers page at https://moxies.com/careers.
The website gives you the opportunity to review available positions at all locations across the country and to fill out our online application. You are also encouraged to visit your preferred location directly to drop off your resume or fill out an application personally.
All donation and sponsorship requests can be submitted via fax or email to the attention of the Marketing Department. Our fax number is 403-543-2646 or by email at email@example.com.
Please view each menu item and click the icon to view its nutritional information.
We recommend fun casual attire, but we do not have a formal dress code. At Moxie’s, you will find that we cater to many different demographics of guests. Likewise, you will find many different styles of apparel, including everything from jeans, to suits and ties and even evening wear on guests joining us for a date night or special occasion.
Unfortunately, we do not disclose our recipes since they are such a core aspect of our business. All recipes are kept in archive for potential use in future menus or features.
If you were employed by a corporate Moxie’s location, please email firstname.lastname@example.org or call our home office at 403-543-2600 and ask to speak with our payroll department.
If you were employed by a franchise owned location you will need to contact the franchisee directly or the location that you worked for. Our home office does not have access to the employee records of franchise owned and operated locations.
Absolutely! While our lounges are reserved for those who prefer an adult-only atmosphere, our dining rooms have always been child and family friendly. We welcome families with children of all ages and offer a Kids’ Menu with junior items that include unlimited drinks and dessert for children under 12. We also offer colouring sheets with crayons and have high chairs available.
Yes. Moxie’s is committed to the equal and impartial treatment to team members as well as our guests. We will meet the needs of individuals with disabilities in a timely and conscientious manner by working progressively towards removal of barriers to accessibility and integrating the services available to individuals with disabilities. We will continue to develop, maintain and review our accessibility plan to ensure our organization and services are made accessible to all individuals with respect to the dignity and independence of all. Please click on the following like to see our Accessibility Policy. If you would like to provide feedback on our policies and procedures please email email@example.com.